Urogynaecology Physio Virtual Group

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Bennett, Evie
Hughes, Elyse
Wilson, Claire

LTHT Author

Bennett, Evie
Hughes, Elyse
Wilson, Claire

LTHT Department

Women's Services
Obstetrics & Gynaecology
Gynaecology
Adult Therapies
Physiotherapy
Women's Health

Non Medic

Medical Secretary
Physiotherapist

Publication Date

2025

Item Type

Conference Abstract

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Subject

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Abstract

Background: Face to face Urogynaecology Physiotherapy groups were delivered in pre-Covid times to help patients manage their symptoms prior to being seen for a 1:1 appointment. Best practice guidelines (NICE 2021) advise that digital sources are considered when supporting individuals with pelvic floor dysfunction. Previous audits found 90% of patients rated the group an 8 /10 in providing information about their condition. However, some patients found an in-person group setting embarrassing. The use of a virtual group could help to overcome these barriers for patients and reduce waiting times. Aims: The aim was to set up a virtual Physiotherapy group with 12 patients per session, delivering information on common Urogynaecological conditions and management advice, including Pelvic floor muscle training. Patients were booked a face to face appointment 6 weeks after this for individual Physiotherapy review, including vaginal examination. Methods: June 2023 - set up x1 Urogynaecology Physio virtual group per week Expanded to x2 groups per week due to demand and positive patient feedback Following patient feedback, we adjusted our pre-group information to add a user guide of how to access the Teams and additional pre-reading. Permanent service improvement change – now x2 virtual groups per week with 16 patients each and individual 6 week follow up. Results: We have found that since running the Physiotherapy virtual group, our waiting time to be seen for an initial appointment has decreased by 6 months (52 to 26 weeks for initial appointment). This has allowed patients to be referred and given a session within 6 months, followed by an individual Physiotherapy appointment within 6 weeks. Patient feedback via friends and family of the group sessions have improved, allowing for a more positive experience. Conclusion: Introduction of virtual groups have improved service efficiencies and most importantly improved patient-centred care within our Urogynaecology Physiotherapy service.

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