Making a Difference to Healthcare in Leeds, UK: Seven Years of Measuring the Impact of NHS Knowledge and Library Services

Abstract

The services offered by healthcare knowledge and library specialists offer tangible benefits for healthcare professionals, some of which can be measured through user feedback. The searches undertaken by this highly specialist workforce can save the time of health professionals and provide economic benefits to the UK NHS. The results of this seven-year study of knowledge and library service interventions in the Leeds health economy demonstrate the resulting primary impact for library and knowledge service users and estimates the local economic benefits of the evidence searches provided over the same period.